This arrived with perfect timing! The day it arrived a family member came home sick with the norovirus. We are washing our hands like crazy! Nw we can wash without contaminating the soap dispenser. The soap dispenser is easy to fill and change batteries. There is a ring that attaches to the base of the dispenser to raise it off of the counter. We have found that a thicker gel soap is our preference, although it works with any liquid soap except for foaming hand soap.